Some iPads, especially older models, don’t include the motion sensors required for automatic trip start and end detection. Our app relies on this motion data to know when you're driving - without it, trips won’t be captured unless started and ended manually.
What this means for you:
- Automatic tracking will not work on your current device.
- You must manually start and end each trip to ensure your mileage is recorded.
- If you forget to do this, your trips will not be logged, and you may not receive reimbursement.
What you can do:
- Always tap “Start Trip” when you begin driving.
- Tap “End Trip” as soon as your trip is complete.
- Consider switching to a mobile device (such as an iPhone or a supported iPad model) with motion sensors if you prefer auto-tracking.
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